Returns Policy
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Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
1. Please email studiotouya@gmail.com to request a refund.
2. Mail your returned item to:
Studio Touya
4911 Busbee Rd.
Seagrove, NC 27341
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Return Exceptions
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
Exchanges
Each items are hand-made, and it is unique. We cannot accept any exchange.