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4911 Busbee Rd.
Seagrove, NC 27341
USA

Studio Touya is a handmade pottery studio located in Seagrove NC where Hitomi and Takuro Shibata set up studio and built Japanese style wood kiln. Our focus is to make simple& functional pottery by using local wild clay and wood firing technique. We named our pottery as "Touya" when we started our small pottery studio in Shigaraki, Japan, and it literary means "pottery house" in Japanese which we really like.

Returns Policy

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Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase. 

1. Please email studiotouya@gmail.com to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
     Studio Touya
     4911 Busbee Rd.
     Seagrove, NC 27341
3. Include in your package a signed letter stating the reason for your return and the original receipt. 

Return Exceptions

Merchandise that has been worn, used, or altered will not be accepted for return or exchange. 

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order. 

Exchanges

If your item is in like new condition, you may exchange your item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.